In terms of the Electronic Communications and Transactions Act, No. 25 of 2002, The Jam Warehouse Software (Pty) Ltd (JWH) is a Data Controller, namely JWH electronically collects, collates, processes and stores personal information obtained through the use of the JWH (http://www.jamwarehouse.com/) and KnowledgeTree websites (https://ktdms.com/), for purposes identified and outlined below. This policy must be read together with the JWH Privacy Protection Policy available here (https://ktdms.com/legal/PrivacyPolicy/).

Data Collection and Purpose

JWH undertakes to only collect and use personal data voluntarily provided by yourself to this site. You are able to browse this site without disclosing any personal information about yourself. You may choose to provide JWH with limited personal data as required in order to register for certain services. Once registered the information will only be used for the specified service(s) outlined below:

• helping to define the development path of the Knowledge family of products;
• register for certain updates on products and services;
• express a request for information to be provided to you;
• general contact with JWH;
• register for sale of products and services;
• browsing of marketing agents in your area; and
• finding a translation of various pages.

Disclosure of Information

Personal information held by JWH will be kept confidential, however, JWH may and will disclose such information in the following instances:

• at your request or upon your written consent
• if JWH is compelled to do so by a court order or any other legal or regulatory requirement;
• if it is in the public interest to do so; and/or
• if it is necessary to protect JWH's rights.

Information may be disclosed to these classes of persons:

• any other person under a duty of confidentiality to JWH;
• any person to whom JWH is under an obligation to make disclosure under the requirements of law; and
• lawyers, accountants, auditors, financial regulators and law enforcement bodies when necessary to administer your money or to respond to a legal enquiry or satisfy a legal requirement.

Sensitive Information

JWH does not intentionally collect any sensitive information through the JWH or KnowledgeTree websites unless legally required to do so. Sensitive information includes but is not limited to race or ethnic origin, political opinions, religious or other beliefs, physical or mental health. JWH suggests that you refrain from providing such information but points out that by doing so you will be deemed as providing your explicit consent which will enable JWH to use the information for the specified purpose for which it was supplied.

Related Policies

Please also note that JWH has a Privacy Policy available for viewing on the JWH and KnowledgeTree websites and you can refer to this for further information about the use of your personal and private information. This Data Collection Policy operates and will be read together with the JWH Privacy Policy available here (https://ktdms.com/legal/PrivacyPolicy/). In the event of a conflict between the two policies the Privacy Policy will prevail.

Changes to this statement

Please note that these guidelines are subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this Data Collection Policy and the Privacy Policy at the inception of each session.

Law and jurisdiction

This Policy is governed by the Laws of the Republic of South Africa and without regard to the conflict of laws principle. You agree that any cause of action that may arise under this Policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

Acceptance of policy

By using this website, or otherwise providing your personal information to JWH, you signify your acceptance of our Policy. If you do not agree to this policy, please do not use the JWH or KnowledgeTree websites or provide any personal information to JWH.

Effective date of policy: 1 October 2005