Minimum Platform Requirements

Hardware & Software Requirements for Running KnowledgeTree

Minimum Hardware Requirements

Hardware requirements may vary based on the number of concurrent users, repository size and system configuration. Larger implementations may require some configuration tuning to perform optimally. KnowledgeTree Commercial Subscribers may contact the KnowledgeTree Support Team for further assistance. It is highly recommended that the hardware be dedicated to running the KnowledgeTree installation

KnowledgeTreeLive is the hosted version of KnowledgeTree Commercial on-premise and requires no server infrastructure. All you will need to connect to your KnowledgeTreeLive account is a modern Internet browser (see 'Supported Internet Browsers'), and suitable software for using the KnowledgeTree client tools with your KnowledgeTreeLive account (see 'KnowledgeTree Client Tools Requirements').

Server

  • 2 GHz 32-bit (x86) or 64-bit (x64) processor
  • 4 GB of system memory OR 2GB above what is needed by the OS and additional software
  • 2 GB of storage for the application data (KnowledgeTree requires 1GB to install)
  • Repository storage as needed.
  • Broadband connection to internal network.
    • Linux based servers require an Internet connection to download from the repositories.
    • Windows systems require an Internet connection to download the MySQL server install. Alternatively, MySQL can be downloaded and installed separately.

Workstations

  • 2 GHz 32-bit (x86) or 64-bit (x64) processor
  • 1 GB of system memory
  • 512MB storage space
  • Broadband connection to server

Minimum Software Requirements


KnowledgeTree Server Stack Installer Package

  • Red Hat Enterprise Linux 5 32-bit x86
  • Ubuntu 8.04.2 LTS 32-bit x86
  • Microsoft Windows Server 2003 R2 64-bit (Microsoft IIS 6 only)
  • Microsoft Windows Server 2008 R2 64-bit (Microsoft IIS 7 only)
  • Microsoft Windows XP Professional SP3 32-bit (with Apache) for evaluation purposes only
  • Microsoft Windows Vista SP2 32-bit (with Apache) for evaluation purposes only

KnowledgeTree Server Software Appliance

  • x86 32 or 64-bit Server or Workstation Hardware Platform
  • XenSource Hypervisor
  • VMWare Server or Workstation
  • Microsoft Virtual Server
  • Parallels Workstation

KnowledgeTree Explorer CP

  • Microsoft Windows 7 32-bit & 64-bit
  • Microsoft Windows Vista 32-bit
  • Microsoft Windows XP Professional SP2 32-bit
  • Mac OS X 10.5.8 & 10.6.2
  • Ubuntu 8.04 LTS 32-bit
  • Adobe Air 1.5.2


KnowledgeTree Client Tools for Windows

  • Microsoft Windows Vista (32-bit)
  • Microsoft Windows XP Professional SP2 (32-bit)
  • Microsoft Office XP SP3
  • Microsoft Office 2003
  • Microsoft Office 2007
  • Net Framework Runtime 2.0
See the Release Notes to view specific requirements for each of the client tools.

Supported Internet Browsers


Firefox

  • 2.x (latest version)
  • 3.x

Google Chrome

  • 3.0
  • 4.0.249

Internet Explorer

  • 6.0.2900 and above
  • 7 (recommended)
  • 8

Intel, the Intel logo, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and other countries.